RESTAURANT REVIEW: Ryan's #2328, Ruston, LA | VERY POOR EXPERIENCE

RESTAURANT: Ryan's #2328, Phone: 318-255-3020
LOCATION: North Service Rd, East, Ruston, LA
ONE OF THE DATES WE VISITED THE RESTAURANT: 1-4-09
PRICE RANGE: Low to moderate
FAVORITE FOOD: The prime rib, salads, and desserts
OTHER GREAT FOODS:
FOOD WE LIKED LEAST: N/A
MOST OUTSTANDING FEATURE: N/A
SPECIALS: Vary—call for current ones
APPEARANCE: Clean
SERVER: N/A
SERVICE: Very poor, inattentive, and unresponsive. It appeared we were a nuisance to the service personnel.
UNIQUE FEATURES: N/A
COMPLIMENTARY RECIPE: N/A
COMMENTS: There were several buffet items that were consistently not refilled. We were told that the coffee was brewing, but when we elected to leave, it had been "brewing" over 15 minutes. This was a very poor experience and clearly represents bad management on the part of Chandra Smith. Perhaps we'll be back but it will only be when someone with whom we wish to visit wants to dine here.

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We are available for professional mystery shopping for your restaurant either as a spot check or for a regular program of excellence.

RESTAURANT REVIEW: Applebee's, Ruston, LA

RESTAURANT: Applebee's, Phone: (318) 255-5254

LOCATION: North Service Rd, East, Ruston, LA 71270

ONE OF THE DATES WE VISITED THE RESTAURANT: 1-11-09

PRICE RANGE: Low to moderate

FAVORITE FOOD: Chicken Quesadillas, Weight Watchers 7-point Steak & Portabella Mushrooms

OTHER GREAT FOODS: Queso Dip and Chips

FOOD WE LIKED LEAST: N/A

MOST OUTSTANDING FEATURE: N/A

SPECIALS: Vary—call for current ones

APPEARANCE: Clean

SERVER: Sarah P.

SERVICE: Good

UNIQUE FEATURES: Applebee's now has a box on each table for diners to hear the sound on any of a number of TV monitors. You can listen or not listen. How great is that?

COMPLIMENTARY RECIPE: N/A

COMMENTS: Good food, we'll be back.

Get This Amazing Southern Cookbook, Flavored with Love, Now!

Or go get The Collard Patch the only story cookbook devoted solely to collard greens and cornbread. If you think you don't like collards, you haven't tasted these collards!

We are available for professional mystery shopping for your restaurant either as a spot check or for a regular program of excellence.